Frequently Asked Questions about Ray-Ban Meta Gen 2

The Ray-Ban Meta smart glasses are available in several countries, most notably the United States, Spain, Austria, Belgium, and, more recently, at select MAGRABi stores in the UAE, select Rivoli stores across the UAE, and select Doctor M stores across the UAE.

You can experience the Ray-Ban Meta Gen 2 glasses at select MAGRABi stores, Doctor M stores & Rivoli stores before you buy them. To book a demo session, please fill in this form.

You can select Standard Delivery, which takes 1-2 days, or Same-Day Delivery, which is available in Dubai Freezones, Deira, Abu Dhabi, Sharjah, Fujairah & Ajman for orders placed before 12:00 PM, or Express Delivery (90 Minutes), which is available in Dubai only for orders placed before 5:00 PM. You can also choose our Click & Collect method for in-store pickup.

Yes, the Ray-Ban Meta Generation 2 smart glasses are compatible with iPhone devices running iOS 15.2 or above. To activate and manage the smart features, the Meta View app must be downloaded from the App Store. The glasses are also compatible with Android devices operating on Android 10 and above.

You must first unbox your glasses:

1. Remove the plastic tab between the case and the glasses

2. Make sure your glasses are re-docked inside the case

3. Press and hold the button on the back of the case for at least 5 seconds

4. Wait until the LED light starts flashing blue

5. Your device is now ready to pair

Then, in order to pair your glasses with your phone, you must:

1. Download the Meta AI app from your app store and log in using your Meta account.

2. Turn on the Bluetooth setting on your phone.

3a. Start by turning on your glasses. Slide and hold the power switch towards the lens until the notification LED starts blinking white, then release it. The notification LED blinks white while your glasses turn on, which can take up to a minute. When the notification LED turns solid green, you're ready to continue. (If you can’t complete this step, continue to 3b; otherwise, move on to step 4.)

3b. Your glasses need to be fully charged before pairing. If you need to charge your glasses, place them inside the charging case and connect the case to a power source before moving on to step 4.

4. Put your glasses into Bluetooth pairing mode. Fold both arms and hold the capture button on top of the frames down for 12 seconds until the LED on the inside of the frames starts blinking blue. Your glasses will appear in the app when they're in pairing mode, which can take up to 10 seconds.

5. Continue following the instructions in the Meta AI app to finish setting up your glasses.

6. Enjoy exploring your world in a new way with the Ray-Ban Meta collection.

You can use the Ray-Ban Meta smart glasses to make video calls, send text or voice messages, and make phone calls – all hands-free. You can also get real-time information, translations, and suggestions with Meta AI, record videos in 3K Ultra HD for the highest resolution, capture moments in sharper detail with the 12 MP ultra-wide camera for HD photos and video, listen to music with Bluetooth connected speakers built into the arms of the glasses that deliver sound that only you can hear, or enjoy up to 30 minutes of live streaming measured at 720p.

The warranty policy is a 1-year warranty from MAGRABi.

Ray-Ban Meta Gen 2 smart glasses are not fully waterproof, but rather rated IPX4 for water resistance. This means they can withstand light splashes from any direction, such as gentle rain. However, using them in heavy downpours or submerging them in water is not recommended. For optimal preservation of quality, it is advisable to dry them immediately if they become wet.

The glasses are not designed to resist submersion or extended exposure to water or other liquids. In case of water exposure, dry your glasses thoroughly and clear the charging areas of residue or other debris, or contact us if the glasses malfunction.

Ray-Ban Meta (Gen 2) features an upgraded camera with improved 3K Ultra HD video resolution and up to 8 hours of battery life on a single charge, 2X the battery life of Ray-Ban Meta (Gen 1).

Yes, each pair of Ray-Ban Meta glasses comes with a charging case.

Yes, charging cases and USB-C cables are compatible with Ray-Ban Meta glasses (Gen 2).

The battery life for Ray-Ban Meta glasses (Gen 2) is up to 8 hours on a single charge, plus 48 additional hours with the included charging case.

Yes, the Ray-Ban Meta smart glasses are equipped with video recording capabilities. They have been enhanced to allow the capture of video clips up to three minutes in length — a significant upgrade from the previous 60-second limit. They also feature an ultra-wide 12-megapixel lens, capable of recording vertically formatted videos in stunning 3K Ultra HD resolution.

Yes, the lenses of the Ray-Ban Meta smart glasses are interchangeable. They can be replaced with prescription lenses or specialized alternatives, such as polarized lenses, photochromic lenses, anti-reflective coatings, or blue light–blocking lenses. Some Ray-Ban Meta Gen 2 glasses available at MAGRABi have built-in blue light, non-prescription transition lenses. Lens replacement can also be performed safely at select MAGRABi across the UAE. Find which stores the Ray-Ban Meta glasses are available at here.